FAQ

Q： How can I get your quotation?

A：Our sales staff can be contacted via the contact information on the website and we will send you a quote within 24 hours.
Q： Can I get a sample?

A：Yes, you can contact our sales to get the samples you need.Normally, it takes about three days to send samples.
Q： Can I use my brand on my order?

A：Yes, you can. Please provide us with your brand, then we can produce products with your brand.
Q： What is the average lead time?

A：Normally, for samples, the delivery time is about 3 days. For mass production, delivery time is 2-4 weeks after deposit received.
Q： What kinds of payment methods do you accept?

A：We accept T/T payment, You can make the payment to our bank account, 30% deposit in advance, 70% balance against the copy of B/L Western Union or PayPal is available We also accept L/C at sight.
Q： How do your factory do regarding quality control?

A：We can provide a warranty of up to 20 years. We will conduct random inspections during the production process and will also send you random inspection samples.
Q： What's your MOQ?

A：Regular MOQ is 200 pieces per color, special colors/finishes need to contact our sales staff
Q： Are you factory or trading company?

A：We are factory with 20 years experience.Our brand is Aludream and besides producing advertising materials we also produce materials for construction.